How to Handle Customers Who Get Mean on Social Media

How to Handle Customers Who Get Mean on Social Media

Customers have always had the upper hand in business. They are “always right” and “king.” Social media has put even more power into their hands because when they get mean, everybody knows about it. Well, everybody in the social circle, anyway. Some are reasonable, wanting only to vent their frustrations and hoping to get a

Don’t Use Fake Reviews and Likes: They Could Ruin Your Business Reputation

Don’t Use Fake Reviews and Likes: They Could Ruin Your Business Reputation

One of the biggest temptations people have to resist in a world that’s constantly connected is the idea of making fake accounts to like or favorite their businesses. If it’s not that, it’s to make fake reviews gushing about their great service or how awesome their products are. It makes sense in the internet age,